PT. ISCT GROUP INDONESIA
INTERNATIONAL CERTIFICATION ISCT
About ISC Tokyo
Provide with multidisciplinary and comprehensive service that considers corporate needs
ISC Tokyo (Interactive Service Company Tokyo) was established in Nihonbashi in 2013, and newly started as regal entity of ISC Tokyo Ltd. on August 21, 2014. To make the best use of the 20 years experiences in the certification body in the past, and to contribute to the problem solution and the continuous improvement of the corporate, ISC Tokyo provides the services such as "Independent management audit", "Step audit", “2nd party audit”, “Custom Client Criteria audit” besides "3rd Party ISO management system audit".
Provide useful ISO management system registration for the Corporate Management
ISCTokyo is an independent certification body that accredited directly by accreditation body of JAS-ANZ (Joint Accreditation System of Australia and New Zealand) in Australia as for the ability, consistency, and the fairness (impartiality) of the audit provids. It is a certification body for which the auditor who has considerable audit experience, and has both the audit competence and customer satisfaction provides through the audit service. Therefore, the auditor takes in charge of audit who thought about useful for corporate management and about the value adding findings at first..
Provide with education and training services
ISCTokyo pursues the opportunity for the improvement to solve the difficult problem that the corporate is holding. It is thought that it can confront various problems by responsible concern for the environment, health (healthy organization and healthy individual), and the educations to achieve it. We offer the training program because we think only the education is a base of the certification service for everybody.
Certification Mark and/or Accreditation Mark
If the organization’s management system is complied with ISO Standard requirement and certified, then organization can use ISCT Certification Mark only or JAS-ANZ Accreditation Mark in conjunction with the ISCT Certification Mark. You may use only in conjunction with your Organization’s name and/or Logo on Company Brochure, Business Card, and Company Envelope and so on, but shall not be used on a product nor product packaging nor in any other way that may be interpreted as denoting product conformity.
Suspension, withdrawal of certification, Reduction of scope and Other processes
A Certificate may be suspended or withdrawal of certification if organization fail to meet certification requirement. ISCT shall suspend certification if the organization's management system has persistently or seriously failed to meet certification requirements, including requirements for the effectiveness of the management system. ISCT shall withdraw or reduce the scope of certification if the organization fail to resolve the issues that have resulted in the suspension in a time established by ISCT. ISCT shall reduce the client’s scope of certification to exclude the parts not meeting the requirements, when the client has persistently or seriously failed to meet the certification requirements for those parts of scope of certification.
Request for Information, Appeals and Complaints
If ISCT will receives the request for information, complains and appeals relates to ISCT certification activities or relates to a certified client, ISCT shall be responsible for all decision and take action according to the handling process. The request for information to ISCT is crick the “Contact” tab and then call us or send e-mail. The notification of intent to appeal must be made within seven days of receipt of “Notification of Certificate suspension or withdrawal”, or “Audit report with adverse findings and /or recommendations”.
If the certified organization complains about ISCT audit process, then, ISCT will receive the written document, evaluate it and decide the handling process of the complaint. If complaint relates to a certified client, ISCT will receive the document of complaints against the client within the scope of organization which are proved by clear evidence upon the investigation, ISCT will require the organization to take immediate action within the specified time frame.
